we are currently testing VoukoderPro for iTunes-Delivery and there seems to be an error with the Track-ID´s
Specifically we are delivering ProRes 422HQ Files with both a 5.1 and an additional stereo mix in the same file.
So I tried that with Voukoder Pro in Resolve under windows 10 and the file itself is working.
It is playing and all channels are there, but the Ingest-System from Itunes does not accept it.
Both Resolve and Premiere recognize the tracks as 5.1 and stereo. As well does the Switch-Player, but the quicktime-player only shows the 5.1.
I am still troubleshooting, but my current guess is that there is an error with the Track ID´s.
If I open one of our usual exports in the Quicktime Player it shows the Video-Track as Track-ID 1, the 5.1 Mix as 2 and the stereo as 3.
The file that ITunes wont accept, that I made with voukoderPro tags the video-track as 3 and the 5.1 as 1. The Stereo doesnt show at all.
(though other Metadata-Tools like MediaInfo does show the stereo as ID 2)
As I said I am not 100% sure if thats the problem.
I´ll update this if I find another clue why iTunes doesnt accept Voukoder-Files.
Best Regards, Momo