How to create a bug report

  • These are some guidelines for you on how to create a correct bug report.

    • Check the forum if a bug report for your issue already exsists. If so, use it. Otherwise you may create a new topic.
    • Describe the issue as detailed as possible. I can not see your screen so I rely on your input.
    • Provide steps on how to reproduce the issue.
    • Attach your log-file (You can find your log-file under Settings > Log file.
    • You may also add screenshots if it helps to illustrate the issue
  • I get the following error in Adobe Media Encoder when exporting with NVENC in HEVC but only if I select the 10bit option under the Voukoder menu. If I select 8bit I don't get the error and the file encodes fine....

    xport Error

    Error compiling movie.

    Export Error

    Exporter returned bad result.

    Writing with exporter: Voukoder R2

    Writing to file: E:\04-28-19 06 Phx Rising vs Classic SC_8.mp4

    Around timecode: 00;00;00;02

    Component: Voukoder R2 of type Exporter

    Selector: 9

    Error code: -2147483648


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